Booking Integration

The Booking Integration add-on connects WSMS with popular WordPress booking plugins. Automatically send text messages when appointments are booked, approved, canceled, or rescheduled—keeping your clients and staff informed at every step.

Why SMS for Bookings?

Email notifications often go unread. SMS ensures your clients stay informed:

Benefit	Description
Instant Confirmations	Clients receive immediate booking confirmations
Higher Open Rates	98% SMS open rate vs 20% for email
Reduced No-Shows	Timely reminders keep appointments on track
Better Experience	Professional communication builds trust

Supported Plugins

Plugin	Status
BookingPress	Supported
WooCommerce Appointments	Supported
Booking Calendar	Supported
Amelia	Planned
Simply Schedule Appointments	Planned

Key Features

Instant SMS for New Appointments

Automatically send text messages whenever a new appointment is booked, keeping both customers and admins informed.

Approved and Canceled Alerts

Notify customers and admins right away when an appointment is approved or canceled.

Rescheduled Appointment Updates

Send quick SMS updates if an appointment date or time changes, avoiding confusion and missed appointments.

Easy Plugin Integration

Works seamlessly with BookingPress, WooCommerce Appointments, and Booking Calendar. No complex coding required—just install and configure.

Additional Features

Feature	Description
Customizable Messages	Personalize SMS templates to match your brand
Multi-Recipient Support	Send notifications to multiple admins or staff
Reminder System	Automated reminders to reduce no-shows
Simple Setup	Configure quickly from WordPress dashboard

Supported Events

Event	Customer SMS	Admin SMS
New Appointment	Yes	Yes
Appointment Approved	Yes	Optional
Appointment Canceled	Yes	Yes
Appointment Rescheduled	Yes	Yes
Appointment Reminder	Yes	No
Missed Appointment	Yes	Yes

How It Works

1. Install & Activate: Install the add-on alongside WSMS
2. Configure Gateway: Set up your preferred SMS gateway in WSMS settings
3. Connect Plugin: Select your booking plugin (BookingPress, WooCommerce Appointments, or Booking Calendar)
4. Enable Notifications: Choose which booking events trigger SMS
5. Customize Messages: Set up personalized message templates
6. Save & Test: Test the notifications with a sample booking

Configuration

BookingPress Setup

1. Go to SMS → Integrations → BookingPress
2. Enable desired notifications:
   • New Appointment SMS Notification
   • Approved Appointment SMS Notification
   • Canceled Appointment SMS Notification
   • Rescheduled Appointment SMS Notification
3. Customize message templates
4. Save settings

WooCommerce Appointments Setup

1. Go to SMS → Integrations → WooCommerce Appointments
2. Enable desired notifications
3. Customize message templates
4. Save settings

Booking Calendar Setup

1. Go to SMS → Integrations → Booking Calendar
2. Enable desired notifications
3. Customize message templates
4. Save settings

Reminder Configuration

Set up automatic reminders to reduce no-shows:

1. Go to the booking plugin SMS settings
2. Enable appointment reminders
3. Set reminder time (e.g., 24 hours before, 1 hour before)
4. Customize reminder message
5. Save settings

Message Variables

Use these variables in your messages:

Variable	Description
%customer_name%	Customer’s full name
%first_name%	Customer’s first name
%last_name%	Customer’s last name
%service%	Booked service name
%date%	Appointment date
%time%	Appointment time
%location%	Service location
%staff%	Assigned staff member
%duration%	Appointment duration
%price%	Service price
%site_name%	Your website name

Example Messages

Booking Confirmation

Hi %customer_name%, your appointment for %service% is confirmed for %date% at %time%. Location: %location%. See you then!

Appointment Approved

Great news, %first_name%! Your %service% appointment on %date% at %time% has been approved. We look forward to seeing you!

Reminder (24 hours before)

Reminder: Hi %customer_name%, you have an appointment for %service% tomorrow at %time%. Location: %location%.

Cancellation

Hi %customer_name%, your %service% appointment on %date% has been canceled. Contact us to reschedule: %site_name%

Rescheduled

Hi %customer_name%, your %service% appointment has been rescheduled to %date% at %time%. See you then!

Admin Notification

New booking: %customer_name% booked %service% for %date% at %time%. Staff: %staff%.

Installation

1. Ensure WSMS is installed and activated
2. Ensure a compatible booking plugin is installed (BookingPress, WooCommerce Appointments, or Booking Calendar)
3. Download Booking Integration from your account
4. Go to Plugins → Add New → Upload Plugin
5. Upload wp-sms-booking-integrations.zip and activate
6. Enter license key in SMS → Add-Ons

Requirements

Requirement	Version
WordPress	6.0+
PHP	7.4+
MySQL	5.7+
MariaDB	10.2+ (alternative to MySQL)
WSMS (core)	6.9+
Booking Plugin	BookingPress, WooCommerce Appointments, or Booking Calendar

Perfect For

• Salons and spas
• Medical and dental clinics
• Fitness studios and gyms
• Consulting businesses
• Service providers
• Restaurants and hospitality
• Tutoring and education services
• Any appointment-based business

Related

• Add-ons Overview - All available add-ons
• WSMS Pro - Core premium features
• Install Add-Ons - Installation guide
• Scheduling Issues - Troubleshoot scheduling