How Teams Use SMS Reporting
Real scenarios where reporting helps you make better decisions
Monitor Delivery Rates
Quickly spot delivery issues with success/failure charts. Identify gateway problems before they impact campaigns.
Track Performance Over Time
Compare weekly and monthly trends. See how your SMS engagement changes with different strategies.
Automate Admin Updates
Weekly email reports keep stakeholders informed without manual dashboard checks.
Audit Message History
Search the outbox to verify message delivery, troubleshoot customer issues, or review past campaigns.
Export for Analysis
Download subscriber lists and message logs for custom reporting in Excel or other analytics tools.
Everything You Need to Monitor SMS Performance
Core reporting features included free to help you track and optimize your messaging
Dashboard Statistics Widget
Visual charts showing SMS success and failure rates over customizable time periods: 7 days, 30 days, 12 months, or yearly view.
Outbox Message History
Complete log of every SMS sent. Search, filter, and paginate through messages. View delivery status, recipient, content, and timestamp.
Weekly Email Reports
Automated weekly email summaries delivered to admin. Includes SMS stats, subscriber counts, and OTP/login verification metrics.
CSV Data Export
Export subscribers, outbox messages, and inbox data to CSV files. Perfect for backup, analysis, or migration to other systems.
Data Retention Settings
Configure how long to keep message history: 30, 90, 180, or 365 days. Automatic cleanup keeps your database optimized.
Some features require Pro add-ons. See pricing for details.
Frequently Asked Questions
Common questions about WSMS reporting features
The dashboard widget on your WordPress admin dashboard shows success/failure charts. You can view data for the last 7 days, 30 days, 12 months, or yearly. The outbox page also shows individual message statuses.
Go to WSMS > Subscribers in your admin panel. Click the 'Export' button to download a CSV file containing all subscriber data including phone numbers, names, and group assignments.
Yes, the Outbox page shows all messages with their delivery status. You can filter by status to see only failed messages and retry them with one click.
Once enabled in settings, admins receive an automated email each week summarizing SMS stats, subscriber counts, and verification metrics. No manual action needed.
You can configure retention periods in the settings: 30, 90, 180, or 365 days. Messages older than your chosen period are automatically cleaned up to keep your database optimized.
Have more questions?
Contact our support team